Credit Card Debt Help & Advice

Our experts could help you write off all or a large portion of your unsecured debt

Safe, secure & confidential

Authorised and regulated by the Financial Conduct Authority. Advice is free but fees and disadvantages may apply if you enter a debt help solution. May not be suitable for all. read here. Write off based on individual circumstances.

Advice and support is also available at Money Helper.

Advice and support is also available at Money Helper.

CHRISTMAS GIVEAWAY

Win a £200 voucher!​

All customers who seek debt advice from an expert before 15th December will be entered into our prize draw.

Free draw. Entry based on making a qualifying enquiry by 15 Dec. T&Cs apply.

We're Rated 5-Stars, Here's Why

The UK Debt Expert Group has helped over 270,000 people in the UK deal with their debt

Reviews from UK Debt Expert’s Trustpilot in 2024.

Our 3 Step Process

Review

We’ll find out more about your current situation and finances.

Run through

We’ll discuss all the solutions you could be eligible for.

Recommendation

We’ll advise on the best solution for your needs.

Why Trust
UK Debt Expert

Practical debt advice

to help you find the best solution

We are rated 5 star by

more than 93%

on Trustpilot

Check your eligibility

for solutions like IVAs, Trust Deeds and more…

We’ve helped over

270,000

people with their debt

How debt advice can help

  • Support tailored to your situation
  • Guidance on all solutions you’re eligible for
  • Sleep easier knowing help is available
  • Improve your financial future
  • Start working towards financial goals

Here's an example of how we can help

We offer advice on all debt solutions available to you, including Individual Voluntary Arrangements (IVAs). Here’s an example of how a debt solution could help.

Before an IVA

Total amount owed:

£19,256.57

After an IVA

Debt Written Off

65%

IVA Payments

£110
per month

Example case completed in 2023. Repayment calculated using income and expenditure data. Monthly payments and write off percentages are based on individual circumstances.

May not be suitable in all circumstances. Fees and disadvantages may apply, read here.

“They offer impartial, non-judgemental advice and a life-changing solution. It’s a hard, long slog, living on a strict budget without any credit for 5 or 6 years. But, at the end, you are debt-free and feel you can breathe again.”

Jean Richards

Frequently asked questions

Will a debt solution affect my partner?

 Not usually. If the debts are solely in your name, your partner’s credit file or finances shouldn’t be affected. However, if you have joint debts or shared financial agreements (like a joint loan or mortgage), your partner may be impacted. It’s important to speak to your advisor to understand your specific circumstances.

Yes, you should continue making payments to your creditors until your debt solution is agreed and in place. Missing payments before then could lead to additional interest, charges, or enforcement action. Once your solution starts, payments will usually be made through your provider.

Yes, most debt solutions will have a negative impact on your credit file and will be recorded for six years. However, if you’re already behind on payments or struggling with debt, your credit score may already be affected. A solution can help you take control and work towards rebuilding your credit over time.

You may still be able to get a mobile phone contract or vehicle finance, but it could be more difficult. Lenders may see you as higher risk, so your options may be limited or come with higher interest rates. It’s best to speak to your provider before taking on any new financial commitments.

All advice provided by UK Debt Expert is free. However, some debt solutions do include fees, and will be explained in full before you commit. 

In most cases, no. However, some professions—particularly in finance, law, or roles requiring security clearance—may be affected. Check your employment contract or speak to your HR department if you’re unsure.

Unsecured debt is borrowing that isn’t tied to an asset, such as credit cards, personal loans, or overdrafts. Secured debt, like a mortgage or car finance, is linked to an item that the lender can reclaim if you fall behind on payments. Most debt solutions only cover unsecured debts.

It depends on your individual circumstances. Some people can write off a significant portion of their unsecured debt—sometimes up to 80%—but this varies based on what you can afford to repay over the term of your plan and is subject to creditor approval. A qualified advisor can help you understand what might be possible for you.