Sheriff officers (Scotland)

Sheriff Officers are officers of the Scottish court responsible for enforcing legal judgments. They execute various tasks, such as serving documents, carrying out evictions, and recovering unpaid debts.

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In Scotland, people struggling with unaffordable debt may find themselves dealing with a sheriff officer at some point during the debt collection process. But what exactly is a sheriff officer? And, what rights do they have when it comes to enforcing court orders?

Put simply, sheriff officers are officers of the court with the authority to enforce court orders for a range of cases, including those related to unpaid debts, property evictions, and family matters. The more you know about sheriff officers and how they operate, the more you can prepare for enforcement action when it happens.

What are sheriff officers (Scotland)?

Sheriff officers are officers of the court who are authorised to visit your home or workplace to enforce court orders and serve legal documents as instructed by the court. This process is commonly referred to as 'enforcing diligence', which is the technical term for taking action to recover a debt after court action.

They can either be self-employed and take orders from the court or work on behalf of private firms and have the power to evict you from your home, order you to pay a debt, make a change to your property, remove or detain a member of your household, or serve you with important legal documents. They also deal with court orders regarding property disputes and family issues, such as adoption or divorce.

However, despite their legal powers, sheriff officers are not police officers and can only enforce court orders and deliver legal papers as they are instructed by the court. They are also bound by strict rules and regulations and, like most enforcement officers, must provide proper notice before showing up at your home or workplace.

Can I ignore a sheriff officer?

"When you choose to ignore a sheriff officer, you put yourself at risk of further legal action."

Expecting a visit from a sheriff officer can sound daunting, but you should never ignore a sheriff officer who's trying to get in touch with you. Because they are officers of the court and the legal equivalent of bailiffs in other parts of the UK, they have greater powers than debt collectors and there can be serious consequences for refusing to cooperate with them.

Sheriff officers have also been known to exaggerate their powers and make false threats, but this is only to pressure or mislead you into repaying the debt. Even if they say they are visiting your home, they can only talk to you from the other side of the door and must seek permission from the court before they can enter.

Once a sheriff officer starts chasing you for an unpaid debt, it essentially means the court has gotten involved and a judge has formally decided that you must repay what you owe. When you choose to ignore a sheriff officer, you put yourself at risk of further legal action.

How does the sheriff court work?

Scotland is home to six 'sheriffdoms', which are judicial districts split into a series of sheriff court districts. These sheriffdoms are home to various sheriff courts and are presided over by a sheriff principal.

Most court cases are heard in the sheriff court unless they are worth over £100,000 or relate to serious criminal matters, which is why they are considered the equivalent of county courts in other parts of the UK.

The sheriff court deals with a wide range of cases, including those involving debt, compensation, bankruptcy, eviction, anti-social behaviour, and in some cases, crime. These cases can be overseen by a sheriff and a jury (known as solemn proceedings) or by a sheriff alone (known as summary proceedings).

Who works in the sheriff court?

The sheriff court is made of up several different roles in addition to sheriff officers, each contributing to the smooth running of court business on a daily basis.

Here is a quick guide to the different roles that can be found working in the sheriff court:

Sheriff principal

The sheriff principal is considered the equivalent of the district judge and oversees all legal and administrative responsibilities within their sheriffdom. They are responsible for releasing court documents, hearing cases, granting warrants, and dispatching court officers, and have a duty "to secure the efficient disposal of business in the sheriff courts of that sheriffdom".

Sheriff clerks

The sheriff clerk is responsible for handling most administrative and organisational tasks carried out inside the sheriff court. Their duties can be wide and far-reaching but typically involve calling out the case name, recording the decision of the sheriff, handling evidence, filing court papers, and processing court orders. They are not authorised to give legal advice.

Bar officers

The bar officer (also known as the court officer) is responsible for keeping order in the court and overseeing various practical matters. This includes escorting individuals to and from the court, confirming a case is being heard in the right court, and general courtroom duties like handling evidence.

How should I deal with a sheriff officer?

"Whether you've already been visited by a sheriff officer or are waiting for a sheriff officer to visit you, don't hesitate to seek expert debt advice from a professional if you feel like need it."

If you have unsecured debt and are worried that you may be visited by a sheriff officer, it's important to know what to expect and how to deal with the situation before it happens:

Contact your creditor

The first thing you must do when you're anticipating a visit from a sheriff officer is contact your creditor and explain your financial situation. Even if you're not financially able to repay the debt in full, your creditor may be willing to come to a mutual agreement with you if you're open and honest about what you can afford.

Seek expert debt advice

Whether you've already been visited by a sheriff officer or are waiting for a sheriff officer to visit you, don't hesitate to seek expert debt advice from a professional if you feel like need it. They may recommend a formal debt solution, such as an Individual Voluntary Arrangement (IVA) or Protected Trust Deed (PTD), which can freeze creditor contact and allow you to write off some or all of your unsecured debt.

Set up a repayment plan

The best way to deal with a sheriff officer is to come to some sort of agreement to pay what you owe. By making an offer of payment, you can reassure your creditor that you're willing to pay what you can and are committed to dealing with your unsecured debts.

Stand your ground

Being visited by a sheriff officer can be daunting, but you do have rights. Despite what they claim, they have no legal power to force entry into your home without permission from the court (which is rare) and you don't have to let them in. Once they've been inside your home, they may pass on information about your belongings to the court and this may convince the court to grant them entry.

Which debts can sheriff officers enforce?

There are no rules stating which debts sheriff officers can and can't enforce, meaning they can deal with any type of debt that can result in you being brought before the sheriff court. This includes council tax arrears, business rates, credit cards, benefits payments, personal loans, or any other type of unsecured debt.

However, it's worth remembering that sheriff officers don't actually collect debts and can only enforce court orders. So while a sheriff officer can contact you about an unpaid debt, they can't force you to hand over money.

What powers do sheriff officers have?

Like most enforcement officers, there are certain rules sheriff officers must follow when they visit you at your home or workplace to enforce a court order.

For example, while they are authorised to seize your belongings, they must obtain an 'exceptional attachment order' from the court before they can remove goods to repay the debt. This document must include a statement that 'grants warrant for all lawful execution', which you have the right to check before letting them enter.

They must also give you at least four calendar days' notice before visiting you to give you a chance to prepare or arrange payment. There are also certain items that sheriff officers can't take, such as clothing, beds and bedding, and cooking equipment, and they can only visit between the hours of 8am and 8pm without a court order that states otherwise.

Remember, you can still contact the individual or business you owe and make a payment towards the debt while you're dealing with a sheriff officer. This can allow you to deal with your debts in a way that suits you and put a stop to any further enforcement action.

Can a sheriff officer evict me from my home?

If you're in rent arrears to your landlord, a sheriff officer may visit you to evict you from your home. However, they can only do this if the landlord has successfully obtained a 'possession order' from the court which lists the date by which you must leave the property and can't visit you at night (unless they have special permission to do so).

The sheriff officer must also serve you with a notice known as a 'charge for removing from heritable property' which is a document letting you know to expect eviction within the next two weeks and inform you of the eviction date at least 48 hours before it happens. This is to give you time to prepare your belongings and organise alternative living arrangements.

Like bailiffs, sheriff officers are entitled to use necessary and reasonable force to enter your property and remove the tenant(s), the tenants' possessions, and anyone else living at the address.

Once you have been evicted from the property, the sheriff officer will change the locks and secure the property before handing it back to the landlord or a representative of the landlord (who must be present during the eviction).

Can a sheriff officer force entry into my home?

Sheriff officers can use necessary reasonable force to enter your home if they have permission from the court to do so. This means they can force their way through a door or break a window or lock and may return with a locksmith if they can't gain entry on their first attempt.

This can be distressing and it can be a natural response to do anything in your power to prevent them from forcing their way into your home. However, stopping sheriff officers from entering your home when they have a legitimate court order can lead to you being charged with 'breach of the peace'.

Even if you're not at home, sheriff officers can force entry into your home if they need to check work has been carried out, they're evicting you, or they're visiting to seize possessions. The only time they can't force entry when you're not at home is if the only person at home is under the age of 16 or doesn't understand what is happening due to a language barrier or physical or mental disability.

How do I complain about a sheriff officer?

If you feel as if you have been harassed, threatened, or treated unfairly by a sheriff officer, you have the right to complain to the relevant person or organisation. This can include the company the sheriff officer works for, your local sheriff principal, or the Society of Messengers-at-Arms and Sheriff Officers (SMASO).

For example, you can find out which company the sheriff officer works for by asking the sheriff officer directly or checking correspondence for any mentions of their employer. From there, you can contact the company and ask them how to make a complaint about a sheriff officer who works for them.

Similarly, if a sheriff officer has attempted to seize your belongings when you have a physical or mental disability or acted outside of the powers handed down to them by the court, you should send a written complaint to the relevant sheriff office. The sheriff principal will then review your complaint and launch an official investigation into the sheriff officer's conduct.

The SMASO, on the other hand, is the organisation that represents all current officers with the disciplinary and complaints procedure and should be contacted in writing by letter or email. They will confirm they have received your complaint and assist you with your next steps.

How can I avoid being visited by sheriff officers?

Being told to expect a visit from a sheriff officer can be scary, but there are various steps you can take to avoid enforcement action, including:

Arrange a repayment plan

The best way to deal with outstanding debt before it escalates to the enforcement stage is to arrange a repayment plan with your creditor. This can be done by contacting your creditor directly and negotiating payment terms until a mutual agreement is made.

By suggesting an offer of payment that you can comfortably afford, you can prove to your creditor that you're willing to take action to deal with your debt and do what it takes to avoid being visited by sheriff officers.

Be open and honest with your creditors

The key to maintaining a good relationship with your creditors and avoiding sheriff officers is being open and honest about your financial situation. For example, if you're struggling to afford your repayments, informing your creditor as soon as possible can prevent the situation from escalating.

This can also help you avoid further legal action that may seriously damage your credit score and prevent you from being able to borrow money for several years.

Manage your bank account effectively

Before sheriff officers get involved, you may be able to improve your financial situation by managing your bank account effectively. Start by ensuring your bank details are accurate and you have sufficient funds in both your current account and savings account for day-to-day expenses and debt repayments.

By staying on top of your finances, you're less likely to end up in debt or be visited by sheriff officers.

Seek expert debt advice

If you're experiencing financial hardship, don't hesitate to seek professional debt advice from a financial professional, such as a financial advisor, debt advisor, or debt management company.

They can provide advice tailored to your circumstances, whether you need help negotiating with creditors or are looking for a formal debt solution to help you deal with your unsecured debts.


Being visited by a sheriff officer can be daunting, but knowing how to deal with the situation before it happens can give you peace of mind and allow you to navigate enforcement action with ease.

The best way to deal with sheriff officers is to respond calmly and agree to repay the debt in any way you can - either in full or in monthly instalments.

Remember, while sheriff officers can visit your home and seize your belongings, they must obtain permission from the court before they can legally remove your belongings.

Key Takeaways

  • Sheriff officers are officers of the court authorised to enforce court orders and serve documents as instructed by the court
  • Dealing with debt can be worrying, but you must never ignore a sheriff officer when they contact you about a debt or refuse them entry when they have a legitimate warrant
  • Before a sheriff officer can visit you at your home or workplace, they must provide you with at least four calendar days' notice
  • When a sheriff officer visits you, they can use reasonable force to enter your home and may break a door, window, or lock if they feel it is necessary
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