Credit Card Debt Help & Advice

Credit card debt occurs when you borrow money using a credit card and don’t fully pay it back by the due date. Unpaid balances accrue interest, and can lead to financial strain and potentially long-term debt if not managed responsibly.

On this page

Credit card debt occurs when you borrow money using a credit card and don't fully pay it back by the due date. Unpaid balances accrue interest, and can lead to financial strain and potentially long-term debt if not managed responsibly.

Navigating credit card debt in the UK demands a strategic approach to avoid financial pitfalls. Understanding the causes, consequences, and potential solutions is crucial for responsible financial management. 

This article provides insights into dealing with credit card debt effectively. From setting realistic monthly payment plans to seeking free debt advice, learn more about proactive measures to regain control over your finances and work towards a more secure financial future.

What is a credit card?

A credit card is a payment card that allows you to borrow money from a financial institution up to a predetermined credit limit. When you make purchases using the card, you're essentially taking a short-term loan. 

Each month, you're required to pay back at least a minimum amount, but you can choose to repay the full balance. If you decide to make the minimum payment, or don't pay in full, interest is charged on the remaining balance. 

Credit cards offer convenience and the ability to build a credit history. They're widely accepted for various transactions, both in-store and online. However, misuse can lead to accumulating debt due to high-interest rates. 

Responsible use of a credit card involves understanding terms, making timely payments, and managing spending within your means.

How do credit card bills work?

Credit card bills summarise your monthly card activity and payment obligations. They include details like purchases, payments, and fees. The statement's closing date marks the end of the billing cycle. 

After the billing cycle, you typically have an interest-free period, or grace period, usually up to 56 days in the UK, to pay the full balance without incurring interest. If you don't pay in full, the remaining balance accumulates interest. 

Your credit card bill will specify the minimum repayment required, typically a small percentage of the total owed. While paying the minimum keeps your account in good standing, it leads to interest, charges, and an extended payoff period. To avoid interest, it's crucial to pay the entire balance by the due date.

How to deal with an outstanding credit card balance

If you find yourself with an outstanding credit card balance, most credit card companies offer various methods to help you manage and settle what you owe. 

1. Paying online

Many credit card companies offer online payment portals accessible through their websites or mobile apps. Log in to your account, navigate to the payment section, and follow the prompts to make a secure online payment. This method allows you to schedule recurring payments or make one-time transactions.

2. Paying by phone

Credit card companies typically provide a customer service hotline for payments where you can call the designated number, follow the automated instructions, and input your payment details. 

3. Paying by post

Traditional but still effective, it’s usually possible to post a cheque or money order along with your payment stub to the address specified on your credit card statement. Be sure to send it well before the due date to allow for processing time.

4. Paying in person

Some credit card companies have physical branches or affiliated locations where you can make payments in person. Visit the nearest branch or authorised payment centre, and bring your credit card details and the outstanding balance amount.

Regardless of the method you choose, it's essential to stay informed about your credit company policies and deadlines. Regularly check your statements, monitor due dates, and communicate with the credit company if you encounter difficulties.

How do people end up with serious credit card debts?

Credit card debts can accumulate rapidly, often unintentionally, and result in financial challenges for many individuals. Recognising common pitfalls can help you avoid falling into the trap of serious credit card debt.

1. Going over the credit limit

One common mistake is exceeding the assigned credit limit. While it may seem convenient to utilise the full available credit, doing so can lead to over-limit fees and potential damage to your credit score. It's crucial to stay within your credit limit to maintain control over your finances.

2. Not paying close attention to interest rate

Most credit card providers charge interest on unpaid balances, and the rates can be relatively high. Failure to closely monitor and understand the interest rates applied to your credit account can result in substantial interest charges.

To minimise interest costs, it's essential to pay your credit card balance in full or, at the very least, pay more than the minimum required if you can afford it.

3. Dealing with multiple credit card providers

Managing multiple credit cards from different providers can lead to confusion and overspending. Juggling various due dates, credit limits, and terms increases the risk of missing payments and incurring late fees.

Consolidating your credit cards or using them strategically with a clear repayment plan can prevent the complexities associated with credit owed to multiple providers.

What are the consequences if you don't repay the credit card provider?

Failing to repay your credit card provider can lead to serious consequences that impact your financial stability and creditworthiness. It's crucial to understand the potential outcomes to avoid significant repercussions.

Notice from the credit card company

When you miss a payment, the credit card company typically sends a notice reminding you of the overdue amount. This notice may include details about late fees, interest charges, and the minimum payment required. Ignoring these notices can exacerbate the situation and trigger more severe consequences.

Default on credit account

Continued non-payment can result in default on your credit account. This status is reported to credit bureaus and has a detrimental impact on your credit score. A lower credit score can affect your ability to secure loans, rent a home, or even get a job, as many employers check credit histories.

Beginning of debt collection process

After default, the credit card company may initiate the debt collection process. They may hire a third-party collection agency to recover the outstanding amount. Persistent calls, letters, and potential legal actions can follow. Collection efforts can further harm your credit score and financial reputation.

In extreme cases, the credit card provider may pursue legal action to obtain a judgement against you. This could result in wage garnishment or the seizure of assets to satisfy the debt. The negative impact on your financial health can persist for years, affecting your ability to access credit and financial opportunities.

What should I do if I can't afford my credit card bill?

Experiencing financial difficulties and struggling to afford your credit card bill can be stressful, but there are steps you can take to address the situation responsibly.

Contact the credit card company

When faced with financial challenges, it's crucial to communicate proactively with your credit card company. Reach out to their customer service as soon as possible.

Explain your situation honestly and inquire about possible solutions. Some credit card companies offer hardship programs or temporary relief options for those facing financial difficulties.

Propose a reasonable monthly payment plan

Work with your credit card company to establish a realistic and manageable monthly payment plan. This plan should consider your current financial situation and ensure that you can make consistent payments.

While it may not eliminate interest charges entirely, it can help you avoid additional fees and maintain a positive relationship with the credit card issuer.

Consider moving the debt to a different credit card account

Depending on your situation, it can be helpful to explore the option of a balance transfer to a credit card with a lower interest rate. In some cases, balance transfers can help reduce the overall cost of your debt.

Look for a balance transfer credit card that offers promotional periods with low or 0% interest rates. Be aware of any associated fees and make sure to adhere to the terms and conditions to maximise the benefits if you do decide to go ahead.

Get free debt advice

Seeking professional advice can provide valuable insights into managing your debt. Non-profit debt charities or debt advice companies can offer you the support you need. 

They can help you create a budget, negotiate with creditors, and explore your options, whether that's a debt consolidation loan or a more formal debt solution with fixed monthly payments. These services can empower you with tools to regain financial control.

Remember, ignoring the issue can lead to more severe consequences. Taking proactive steps and being transparent with your credit card company can lead to more favourable outcomes.

Key Takeaways

  • Credit card debt results from borrowing without full repayment, risking financial strain.
  • Navigating credit card debt requires understanding causes, consequences, and proactive solutions.
  • Managing credit card debt involves strategic actions like setting payment plans and seeking advice.
  • Serious credit card debts stem from pitfalls like exceeding limits and neglecting interest rates.
  • Why choose
    UK Debt Expert

    Free debt advice

    that won’t affect your credit rating

    We are rated 5 star by

    more than 93%

    on Trustpilot

    FCA authorised & regulated

    to advise on all UK debt solutions

    We’ve helped over

    250,000

    people with their debt

    Trusted and ready to take you forward

    We’ve helped over 250,000 people find a way to deal with their debt